Terms of Service

Effective Date: 18 September 2026

Welcome to the official terms of service for AMOS LIGHTING LIMITED, governing all access and usage of our e-commerce platform hosted at www.amoslightingltd.com. These terms create a legally binding agreement between you, the platform user, shopper or visitor, and AMOS LIGHTING LIMITED, a registered business located at 6 Dart Business Park, Clyst St George, Exeter, Devon, EX3 0QH, UK. By browsing our website, creating a user account, placing an order for our products, or interacting with our platform in any capacity, you confirm that you have read, understood, and agreed to abide by all the clauses outlined in these terms of service. If you do not agree with any part of these terms, you must immediately cease all access to our website and discontinue any usage of our services. These terms are designed to create a safe, fair, and transparent shopping environment for every party, aligned with our core brand values of Safe First, Cozy Vibe and Fast Ship that we embed into every part of our operations.

1. General Platform Overview and Eligibility

www.amoslightingltd.com is a dedicated e-commerce platform operated exclusively by AMOS LIGHTING LIMITED, focused on bringing customers carefully curated home fragrance light range products, to help every shopper find the perfect piece to light up your daily calm. All products featured on our platform are designed under our strict 100% no-flame design that keeps your home safe from candle fire risks, delivering soft warm glow and natural scent that turn any space into a calm cozy retreat. All inventory is stored in our UK local stock warehouse, which allows us to deliver your order fast with no long wait delays, eliminating the long shipping backlogs that frustrate so many shoppers looking to upgrade their home ambient vibe.
To be eligible to use our platform and place orders, you must be at least 18 years of age, or have the explicit consent and supervision of a legal parent or guardian if you are under 18. By accessing our website, you confirm that you have the full legal authority to enter into this binding agreement, and all information you submit to us during account creation or checkout is accurate, complete and up to date. We reserve the full right to refuse access to our platform, terminate user accounts, or cancel pending orders at our sole discretion, if we identify users violating any clause outlined in these terms, or submitting false, misleading information during the shopping process.

2. Intellectual Property Rights

All content published on www.amoslightingltd.com, including but not limited to product photography, brand logos, website layout design, product description text, video demonstration clips of our flameless scene candle lamps and favorite home mood lamps, website source code, graphic design assets, and all written editorial content, is the exclusive intellectual property of AMOS LIGHTING LIMITED. All such content is protected by United Kingdom copyright law, international intellectual property treaties, and other relevant global intellectual property regulations.
You are not permitted to reproduce, distribute, modify, publicly republish, upload to third party platforms, frame on external websites, or use any of our platform’s intellectual property content for commercial purposes, without first obtaining explicit written consent from our authorized team. No part of our website’s content, including descriptions of our 100% no-flame design safety features, can be scraped, indexed or repurposed by automated data collection tools for unauthorized commercial use. You may only download, copy or print limited extracts of our platform content for your own personal, non-commercial reference, for the sole purpose of facilitating your purchase decision for our home fragrance light products, as long as you do not remove any copyright or trademark notices attached to the original content.
Any user who violates our intellectual property rights will be required to cease all unauthorized usage immediately, and we reserve the right to pursue full legal remedies for any losses caused by the infringement, including but not limited to claiming compensation for economic damages, and reporting the infringing activities to relevant regulatory authorities.

3. User Account Obligations

When you choose to create a registered user account on our platform, you agree to provide us with accurate, complete, and current personal information, including a valid working email address, full legal name, and correct contact details. You are fully responsible for maintaining the confidentiality of your account login credentials, including your account password, and for all activities that occur under your registered user account.
You must notify us immediately via our official contact email [email protected] if you discover any unauthorized use of your account, or any other security breach related to your account details. AMOS LIGHTING LIMITED cannot be held liable for any loss or damage arising from your failure to protect your account information, or your negligence in notifying us of unauthorized account activities in a timely manner.
You are strictly prohibited from using another individual’s account without their explicit permission, creating fake or fraudulent user accounts, or using automated scripts, bots or other non-human tools to access our platform in bulk, scrape product data, or submit orders in a way that violates normal e-commerce usage patterns. We reserve the right to immediately suspend or permanently terminate any user account that is identified as violating these rules, without prior notification, and cancel all pending orders associated with that account. You may at any time request to permanently delete your user account by contacting our support team, and we will process your request in line with the procedures outlined in our published Privacy Policy.

4. Product Information and Ordering Terms

We make every effort to present all product details on our platform as accurately as possible, including the appearance, size, function, scent profile, safety specifications, and applicable usage scenarios for every flameless scene candle lamp and home mood lamp in our carefully curated home fragrance light range. The colors of products shown on our website are rendered as accurately as modern web and display technology allows, but we cannot guarantee that your specific device monitor will display product colors with 100% absolute accuracy, as display performance varies widely across different hardware.
All product prices listed on www.amoslightingltd.com are denominated in Pound Sterling, and include applicable UK VAT, unless clearly stated otherwise on the specific product detail page. We reserve the right to adjust product prices, update product descriptions, or launch new promotional offers at any time, without prior advance notice to users. The price applied to your order is the price that is displayed on the platform at the exact moment you complete your checkout payment.
Once you submit an order and your payment is successfully processed, a binding purchase agreement is formed between you and AMOS LIGHTING LIMITED. You will receive an automated order confirmation email at the email address you provided, acknowledging that we have received your order details. Please note that this confirmation email does not equal our formal acceptance of your order. We retain the right to refuse or cancel your order after payment for scenarios including but not limited to: the product you ordered is out of stock due to unforeseen inventory fluctuations, we identify pricing errors or incorrect product description information on our website caused by system faults, we detect fraudulent or suspicious order activity associated with your payment details, or you do not meet the eligibility requirements to place orders outlined in these terms. If your order is cancelled after payment is processed, we will issue a full refund back to your original payment method within 7 working days, and notify you via email with a clear explanation for the cancellation.
When placing an order, you confirm that all information you submit during the checkout process, including delivery address, contact phone number, and payment details, is fully accurate. You are responsible for any delivery delays or failed delivery incidents caused by incorrect information you provide at checkout.

5. Payment Terms

All payments processed on our platform are handled through fully PCI DSS compliant third-party payment processors. AMOS LIGHTING LIMITED does not store your full credit card, debit card, or sensitive payment account information on our internal servers, to ensure the highest level of financial data security for all our customers. We accept all major commonly used payment methods for UK domestic shoppers, including Visa, Mastercard, Maestro, debit card payments, and widely recognized digital wallet services.
You agree to pay the full total amount listed on your order, including the product value, applicable shipping fees, and any additional taxes or surcharges that are clearly displayed to you before you confirm your payment. If a billing error occurs that causes your payment account to be charged an incorrect amount, you can contact our support team within 30 days of the transaction date, and our team will verify the issue and process the necessary correction to your payment account within 10 working days.
We reserve the right to suspend processing of your order if we detect unconfirmed payment activity, suspected fraudulent payment, or disputes raised by the payment card issuing bank related to your transaction. We will contact you to complete necessary identity verification steps in these scenarios, to protect both you and our business from payment fraud risks.

6. Platform Usage Prohibited Activities

When you access and use www.amoslightingltd.com, you explicitly agree that you will not engage in any of the following prohibited activities:

• Upload, transmit, or distribute any malicious software, viruses, harmful code, or other digital tools that are designed to disrupt, damage, or compromise the normal operation of our website, or steal sensitive data from our platform or other users of our service.
• Use our platform to conduct any illegal activities, including but not limited to fraudulent purchasing, money laundering, or any activities that violate applicable United Kingdom local laws and regulations.
• Harass, abuse, threaten, or harm other users of our platform, or our customer support team members, in any form of communication related to our services.
• Reverse engineer, decompile, disassemble, or attempt to extract the source code of our website platform, or carry out any activities that bypass our website security protection systems.
• Reproduce, copy, modify, or resell any content or products from our platform for commercial resale purposes without our explicit written authorization. We have a dedicated official partner program for approved resellers, and you can contact our team if you are interested in becoming an authorized stockist of our home fragrance light products.
• Submit false, malicious, misleading product reviews, or attempt to manipulate our platform’s product review system for improper commercial gains.
  If we confirm that you have engaged in any prohibited activities listed above, we have the right to immediately restrict your access to our website, permanently terminate your user account, cancel all unpaid and pending orders, and reserve the right to pursue full legal action to recover any losses we incur from your prohibited actions.

7. Third Party Links and Third Party Services

Our e-commerce platform may contain hyperlinks to external third party websites, including the official portals of our authorized payment processing providers, courier service partners, and social media platform pages that we use to share our brand content. These external links are provided for your convenience only. AMOS LIGHTING LIMITED has no control over the content, privacy policies, or terms of service of these external third party websites, and we do not assume any responsibility or liability for the content, data practices, or services provided by these third party platforms.
We recommend that you carefully review the terms of service and privacy policy of every external website you visit after leaving www.amoslightingltd.com, to fully understand their respective data processing rules and usage requirements, before you submit any personal information on those external sites. The inclusion of any third party link on our platform does not equal our endorsement or approval of the linked website, its services, or its business operations.

8. Limitation of Liability

Within the maximum scope permitted by applicable United Kingdom law, AMOS LIGHTING LIMITED, our directors, employees, partners, and authorized agents shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising from your usage of our website, the products you purchased from our platform, or the services we provide, including but not limited to loss of profits, loss of data, or economic business losses that are not directly caused by our verified gross negligence.
In no scenario shall the total aggregate liability of AMOS LIGHTING LIMITED to you for any and all claims arising from your usage of our platform or our products exceed the total order value you paid to us for the specific product or service that gives rise to the claim. This limitation of liability applies regardless of whether the alleged liability is based on contract, tort, negligence, strict liability, or any other legal legal foundation.
Please note that no clauses in this section are intended to exclude or restrict any of your legal consumer rights that cannot be excluded or restricted under applicable UK consumer protection laws, including your rights related to defective products that do not meet stated quality standards.

9. Modifications to Terms of Service

We reserve the right to update, revise, or modify these Terms of Service at any time, to reflect changes to our business operations, new product feature launches, updates to legal regulatory requirements, or adjustments to our platform operation rules. When we make material changes to these terms, we will update the “Effective Date” displayed at the top of this document, and post a prominent notification on the homepage of www.amoslightingltd.com to inform all users of the upcoming revisions. For registered users with an existing account on our platform, we will also send a notification email to your registered contact email address, to notify you of the details of the changes before the revised terms take formal effect.
Your continued access to our website, browsing of our carefully curated home fragrance light range, or placement of new orders after the revised terms officially take effect will be treated as your full acceptance and agreement to all the updated clauses in the revised terms of service. If you do not agree to the revised terms, you must cease all usage of our platform immediately.

10. Governing Law and Dispute Resolution

These Terms of Service are governed and interpreted in accordance with the laws of England and Wales. Any disputes, claims, or controversies arising out of or related to these terms, your usage of our platform, or the products you purchased from AMOS LIGHTING LIMITED, shall first go through friendly negotiation between both parties. If the dispute cannot be resolved through friendly negotiation within 30 days after one party notifies the other party of the dispute, both parties agree that the courts located in Exeter, United Kingdom shall have exclusive jurisdiction over all related legal proceedings.
If any individual clause outlined in these Terms of Service is found by a competent court to be invalid, unlawful, or unenforceable, the remaining clauses of the agreement shall remain in full force and effect, and shall not be affected by the invalidated clause in any way. The failure of AMOS LIGHTING LIMITED to exercise or enforce any right or clause outlined in these terms of service shall not constitute a waiver of that right or clause, and shall not prevent us from exercising that right or enforcing that clause at any later point in time.

11. Contact Information

If you have any questions, concerns, or inquiries about any part of these Terms of Service, you can contact our authorized team at any time using the following details:

• Business Name: AMOS LIGHTING LIMITED
• Official Website: www.amoslightingltd.com
• Contact Email: [email protected]
• Physical Address: 6 Dart Business Park, Clyst St George, Exeter, Devon, EX3 0QH, UK
• Contact Phone: +44 1392 877366
  Our team will respond to your inquiry within 7 working days, and work with you to resolve any concerns you may have regarding our platform terms, to ensure you enjoy a seamless, secure shopping experience as you find the perfect piece to upgrade your home ambient vibe and create your ideal calm cozy retreat with our home fragrance light products.